‘Integ’ brand products are designed and built with reliability in mind to ensure that you have many satisfying years of dependable performance.
Modtec provides a FIVE YEAR WARRANTY on all Integ products, against defects in materials and/or faulty workmanship. The warranty is effective from the date of purchase, to the original purchaser named above. The warranty period for all electrical parts is 12 months.
This warranty does not cover claims for incidental or consequential damage, loss, injury, or expense due to normal wear and tear, improper use or neglect. This warranty will be considered void if it is found that the product has not been used in accordance with the manufacturers specifications or has been subjected to unauthorised alterations, abuse or damage.
The product is designed to be fastened to a stable structure. There should be no movement or vibration in the mounting structure (wall/floor/desktop). This warranty will be considered void if the product has been installed on an unstable structure.
If you experience any problem with an Integ product, please contact Modtec with a description of the difficulty you are experiencing. Customer satisfaction is important to us. Modtec will endeavour to help resolve your difficulty. While any difficulty with our product is very rare, it is important feedback for us and an opportunity for improvement.
Should the Modtec investigation reveal a warranty issue, Modtec agrees to repair, replace or upgrade the product. Should the Modtec investigation reveal the issue is not a warranty issue, Modtec will report its findings and recommendations to the purchaser without charge.
For warranty enquiries, please contact us on the contact page